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Here are some tips that may help if you are having problems logging in...
- Passwords are case sensitive: If your password is 'Goldfish' then goldfish won't work!
- Is Caps Lock on?: Because you can't see whats being typed into the password field its hard to tell whether Caps Lock is on or not. Try typing a character into the email field to check.
- Forgotten your password?: Use our password reset service as described above and we will automatically email you a link enabling you to reset your password. Passwords are securely 1-way encrypted so we cannot remind you of your existing password.
- Invalid email address?: Check that the email address you entered is correct and doesnt contain any spaces.
- Contact us: If you are still having trouble, get in touch with us and we will sort things out for you.
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